Territory Manager

The Territory Manager is responsible for the development of the brand and the achievement of established sales revenue targets and specific business metrics within an assigned territory.  The Territory Manager promotes and develops the brand image and presence while building strong partnerships within the assigned territory.  

Brand Development
• Execute commercial strategy and achieve territory sales revenue targets as defined by annual business plan
• Understand the business challenges of retail partners through building successful relationships; partner with Director, Regional Sales to develop plans to successfully deliver performance 
• Recommend, implement and support effective retail action plans to drive sell-through 
• Deeply understand the market landscape within a specific territory; continually analyze existing client base and identify appropriate new accounts for potential partnership to maximize opportunities
• Understand industry and market trends affecting the organization's competitiveness within territory
• Negotiate brand visibility and footprint within territory
• Understand brand and commercial strategies; promote and develop brand presence within region by igniting brand support at retail level
• Efficiently manage a territory budget to include returns, travel, and expenses
• Effectively manage execution against territory marketing budget

Business Analysis and Feedback
• Provide insights and trends from territory back to organization and leadership; collaborates with internal stakeholders and counterparts
• Analyze critical business metrics such as gross margin, inventory turn rates, retail math, etc. to drive performance

Retail Sales Conversion
• Manage, foster, and develop strong relationships in territory
• Maintain product knowledge; effectively train retail partners within territory on product knowledge, brand proposition, sales strategy, and HOF ecosystem
• Maintain customer records in system.  Ensure customer interactions are accurately captured 
• Partner with internal teams to ensure timely execution on customer requests
• Input orders.  Track status of orders and overcome any obstacles in process
• Provide product suggestions based on sales and inventory data
• Other duties as assigned

• Bachelor’s degree required
• A minimum of 2 years in an account management, preferably with exposure to luxury markets, goods, and/or services
• Excellent relationship building capabilities
• Outstanding customer service mindset
• Strong ability to inspire, educate, and inform
• Commercial courage to make efficient decisions in consideration of short, mid, and long term goals 
• Strong social interaction and communication skills; strong listening, negotiation, and presentation skills
• Basic understanding of marketing initiatives to deliver against a sales plan
• Ability to manage projects such as new account openings, business plans, etc.
• Ability to evaluate marketplace and industry climate
• Ability to analyze the effectiveness of existing business plans
• Ability to offer creative and insightful solutions to business challenges
• Travel is required throughout the year, approximately 70%